Hello GibbonsGalore,
Thank you for sharing your concerns!
Have you tried clearing your cache? If you have not, please visit this link for instructions: Activision Support.
Also make sure to use a different web browser to see if it works. If these two options do not work for you, please try to create a new Call Of Duty account, using a new e-mail address. Let me know the outcome.
Sincerely,
^CA
ATVI Support